Updated Info on Enhance Hidden Support Ticket

Just had a gm respond to my second ticket regarding missing out on the guaranteed drop from Flotsam last week. I killed him Tuesday and the first ticket I sent in was denied. So I sent a second. Ticket #57750127

The GM's response:

I have read over your ticket here and I understand that you had contacted us last week about the hidden artifact and we were not able to grant it but found out others did get it via ticket submission.

I am sorry to hear about your experience with this. =/ When you had contacted us then, this wasn't something we were able to provide until it was fully investigated by our QA teams and was labeled an official bug. This was being investigated but we now are able to help as long as all requirements are met! With that said, I did check over your character and since you met all requirements, I have provided this over to you.

So send those tickets in. :)

Edit: Ticket number.

submitted by /u/deitair
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Heroes of the Storm 2.0

Updated Info on Enhance Hidden Support TicketHeroes of the Storm 2.0Heroes of the Storm is getting a big update, including a new progression system, Loot Chests, a new Battleground, new heroes, and more. Check out the Heroes of the Storm wiki and our launch guide. Check out the stream below to see the new Cinematic, learn about Nexus Challenge 2.0, hear about another new hero, and an event! Click to load chatProgression - Player Level and Hero Level caps removed. Leveling now rewards gems, chests, and more.Loot Chests - Purchase or earn loot chests that can contain all of the things you used to buy with gold and other new cosmetics.Mega Hero Bundles - Log in from launch to May 22, 2017 to earn enough ...